Frequently asked questions

Klér is an alcohol-free fabric refresh spray that removes unwanted odour between wears, so your clothes stay fresh for longer without unnecessary washing. It’s specially designed for delicate fabrics like wool, cashmere, silk and linen — the pieces that can’t, and shouldn’t, be washed too often.

Our specialised formula helps neutralise odour-causing bacteria and lingering smells on fabric, leaving your clothes refreshed with a subtle signature scent.

Yes. Klér is designed with delicate fabrics in mind and is suitable for wool, cashmere, silk, linen, cotton and most everyday textiles. We always recommend spot testing on an inconspicuous area first.

No — it helps you wash less often, not never. Klér is perfect for refreshing garments that aren't visibly dirty but have picked up everyday odour from wear.

Yes. Klér is completely alcohol-free, making it gentler on delicate fabrics than many traditional fabric sprays.

Hold the bottle around 20–30 cm from the fabric and lightly mist the garment. Allow it to dry for a few minutes before wearing or storing.

Klér is designed for use on fabric rather than directly on skin. If you have sensitive skin, we recommend allowing the fabric to dry completely before wearing.

Klér is intended for use on clothing and fabrics, not directly on people or pets. Use as directed, allow sprayed fabrics to dry before contact, and always keep the bottle out of reach of children and pets.

We currently ship Australia-wide only. We hope to bring Klér to more places soon — stay tuned!

Orders are typically dispatched within 1–3 business days. Delivery times vary depending on your location and the shipping service selected at checkout.

Once your order is on its way, you’ll receive a shipping confirmation email with your tracking details so you can follow its journey.

We start preparing orders quickly, so please contact us as soon as possible if you need to make a change. We’ll do our best to help, but changes or cancellations may not be possible once your order has been dispatched.

Changed your mind? Unopened and unused products in their original condition can be returned within 14 days of delivery. Return shipping costs for change-of-mind returns are the responsibility of the customer.

For hygiene and product integrity reasons, we’re unable to accept change-of-mind returns on products that have been opened or used.

We’ll make it right. Please contact us as soon as possible with your order number and photos of the issue, and our team will organise the appropriate replacement or resolution.

If your tracking hasn’t updated or your parcel is taking longer than expected, please get in touch with us and we’ll help investigate it with the delivery provider.

Simply contact us at care@kler.com.au with your order number and reason for return, and we’ll guide you through the next steps.